Privacy Policy

our services

Stonewhite Care Limited

Privacy and Confidentiality

Stonewhite Care Limited is dedicated to protecting the privacy and confidentiality of the children and young people we care for, their families, our staff, and everyone who uses our services. This Privacy Notice explains how we comply with UK data protection laws when collecting, using, storing, and protecting personal information.

Who We Are

Stonewhite Care Limited operates a children's home providing care and support for children and young people. As part of our responsibilities, we process personal information to ensure that services are delivered safely, effectively, and in accordance with legal requirements.

What We Gather

We may collect and use the following types of personal information:

• Full name
• Address and contact details including telephone number and email address
• Information provided through website enquiry forms or correspondence
• Referral and placement information
• Employment and recruitment information including CVs and supporting documents
• Information relating to the care, health, education, and wellbeing of children and young people
• Any other information you choose to provide

Some information we process, such as health records or safeguarding information, may be classified as special category data. This information is only processed where it is lawful and necessary.

How We Use Your Personal Data

Personal information is used for the following purposes:

• Responding to enquiries and managing communications
• Assessing and managing referrals and placements
• Supporting the wellbeing and development of children and young people
• Communicating with families, local authorities, and professionals
• Managing recruitment and employment processes
• Meeting safeguarding and legal obligations
• Improving our services and website

We process personal data only where we have a lawful basis under the UK GDPR and the Data Protection Act 2018.

How We Keep Data Safe

Stonewhite Care Limited implements appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, or disclosure.

Access to sensitive information is restricted to authorised staff members who require it to perform their duties. Both electronic and paper records are stored securely.

Sharing Information

We do not sell or share personal data with third parties for marketing purposes.

Information may be shared where necessary:

• With local authorities and partner organisations involved in a child’s care
• With regulatory and inspection bodies
• With professional advisers and service providers
• Where required by law or to protect a child or vulnerable person

All information sharing is carried out responsibly and in accordance with legal requirements.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected and to meet legal obligations.

When information is no longer required, it is securely disposed of.

Your Rights

Under UK data protection law, individuals have the right to:

• Request access to personal data
• Request correction of inaccurate or incomplete data
• Request deletion where appropriate
• Restrict or object to certain types of processing
• Withdraw consent where consent is the legal basis

Requests regarding personal data can be submitted by email to: info@stonewhitecare.co.uk

If you are not satisfied with how your information is handled, you may contact the Information Commissioner’s Office (ICO).

Cookies

Our website may use cookies to improve user experience and monitor website performance. You can manage or disable cookies through your browser settings.

External Websites

Our website may include links to external websites. Stonewhite Care Limited is not responsible for the content or privacy practices of other websites.

We recommend reviewing the privacy policies of external websites before submitting personal information.

Changes to This Privacy Notice

This Privacy Notice may be updated periodically to reflect changes in legal requirements or business practices.

The latest version will always be available on our website or upon request.

For any questions regarding this Privacy Notice, please contact: enquiries@stonewhitecare.co.uk